Privacy & Cookies Policy

Last Updated: July 2026

Who We Are

At Ravana De Ceylon (Pvt) Ltd., we are committed to protecting your personal information and ensuring it is handled responsibly, securely, and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other relevant privacy laws where applicable.

Our website address is: https://www.ravanadeceylon.com 

Data Protection

We collect and process personal information only where there is a lawful basis to do so, including,

• To respond to your enquiries and requests.
• To arrange and manage your travel bookings and related services.
• To fulfil contractual obligations.
• To comply with legal and regulatory requirements.
• With your consent, where required.
• For our legitimate business interests, provided these do not override your privacy rights.

What Personal Data We Collect and Why

Contact Forms & Enquiries

When you submit an enquiry through our contact form, tailor-made holiday planner, or booking enquiry forms, we collect the information you provide, including your name, email address, telephone number, travel preferences, and any additional details you choose to share.

This information is used solely to respond to your enquiry, create your personalized itinerary, process your booking, and deliver our travel services. We retain your information for the duration of our business relationship and for a reasonable period thereafter to meet our legal and contractual obligations.

Comments

When visitors leave comments on our website, we collect the information shown in the comments form, together with the visitor’s IP address and browser user agent to help detect spam.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use it. Once your comment is approved, your profile picture will be publicly visible alongside your comment.

Media

If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from these images.

Cookies

Our website uses cookies to improve your browsing experience.

Comment Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies remain active for one year.

Login Cookies

If you visit our login page, we use a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, additional cookies are used to save your login details and screen display preferences. Login cookies remain active for two days, while display preference cookies remain for one year. Selecting “Remember Me” extends your login for two weeks.

Article Editing Cookies

If you edit or publish content on the website, a temporary cookie will be stored in your browser. This cookie contains no personal information and simply records the ID of the edited article. It expires after one day.

Embedded Content from Other Websites

Our website may include embedded content such as videos, images, maps, or articles from third-party websites.

Embedded content behaves exactly as though you visited the originating website directly. These third-party websites may collect information about you, use cookies, implement additional tracking technologies, and monitor your interaction with their content.

Who We Share Your Data With

Ravana De Ceylon does not sell, rent, or trade your personal information to third parties.

We may share anonymised, aggregated statistical information with trusted partners for business analysis and service improvement. This information cannot be used to identify you.

If you request a password reset, your IP address will be included in the reset email for security purposes.

How Long We Retain Your Data

Comments and their associated metadata are retained indefinitely to allow us to recognise and automatically approve future comments.

For registered users, we store the personal information provided within their user profile. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators may also access and update this information where necessary.

Your Rights

If you have an account or have submitted personal information through our website, you may request:

• A copy of the personal data we hold about you. 
• Correction of inaccurate information. 
• Deletion of your personal data, subject to legal or contractual obligations. 
• Withdrawal of consent where applicable. 

Certain information may be retained where required by law or for legitimate business purposes.

Where Your Data Is Processed

Visitor comments may be processed through automated spam detection services.

Contact Us

If you have any questions regarding this Privacy & Cookies Policy or wish to exercise your data protection rights, please contact us:

Ravana De Ceylon (Pvt) Ltd.
Email: info@ravanadeceylon.com 

Website: https://www.ravanadeceylon.com